At DRAAN PHARMACEUTICALS, we strive to deliver your orders safely and on time.
Shipping charges
Free standard shipping is offered on eligible orders delivered within Tamil Nadu. For delivery outside Tamil Nadu, serviceability, shipping charges and estimated delivery dates are shown at checkout.
Processing
- Orders are processed within 1–2 business days after payment confirmation or COD verification.
- Customers must provide accurate contact and address details.
Delivery
- Delivery across India typically takes 3–7 business days, depending on your location.
- Once your order is shipped, a tracking number will be shared via SMS, WhatsApp or email.
- Delivery timelines may be affected by public holidays, weather conditions or unforeseen courier delays.
Delivery issues
Please contact DRAAN support for delayed, lost, damaged or incorrectly delivered packages. Courier investigation timelines may apply. If your package arrives damaged, please contact us within 48 hours of delivery with photos of the package and product.
For assistance, contact us:
Phone: +91 63745 04776 / +91 78128 18203
Email: care@draan.in
WhatsApp: +91 63745 04776
Hours: Monday – Saturday, 9:00 AM – 7:00 PM